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Dispatches From the Front
Virtual Aggravation
Across the Board
|
October 1, 2000
Virtual aggravation can trump real aggravation.
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Ask Mr. Customer
Actual letters from dissatisfied customers that I took the time to make up.
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How "virtual pets" are making our kids soft
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Making a living with a con job
How to be a successful management consultant (whatever that is)
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Let me tell you about sharing
The only time you should use "share" as a verb is if dessert forks are involved!
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