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Dispatches From the Front
The Gold Standard
Dispatches From the Front
|
September 1, 2000
How can you please customers if they can't articulate what pleases them?
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Ultimately, the Point is Value
When all is said and done, all customers are seeking is maximum value.
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One-on-One with Customers
To get your Employees engaged, get them more directly connected to your Customers.
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