Reviews

Books

Sisyphus With a Stethoscope

The Dispatch

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February 18, 2023

A review of Tracy Kidder's book about a doctor’s practice serving the homeless of Boston

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Business

Did We Do it Right?

That's a good question. But there's a key follow-up question that's too rarely asked.

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Business

75 Questions You Should Think About

And one you absolutely can't afford not to think about.

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Business

The Gold Standard

How can you please customers if they can't articulate what pleases them?

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Business

Six Sigma for Sales

This approach to driving out defects might be, well, defective.

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