General Interest

Is it Basketball or Socialism? A Lesson in Economic Fatuousness from The New York Times

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July 8, 2020
How the NYT misunderstands basketball and—far more importantly—basic economics
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Business

a 40-hour work week: a new rallying cry
What would happen if we were forced to limit people's work weeks to just 40 hours?
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Business

Listen Up!
Most customer surveys are an exercise in institutional solipsism.
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Business

Down With the Internal Customer
The concept of "The Internal Customer" is harmful to your Quality efforts. It must go.
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Business

Missing the Point--Again
Most efforts at internal branding put the cart before the horse.
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