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Business
Dispatches From the Front
I, the Customer
Dispatches From the Front
|
May 1, 2000
People know--deeply--what it's like to be the customer. Use that.
More Articles
Humor
I'm Fine With the Fine
A $300 fine, an expired car warranty, and far too many unanswered questions.
Humor
Gee, Anthony Faucci!
Business
We Make People Happy
It works as a value statement for Disney, but what about the rest of us?
Business
A Shining Example
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