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Customer Value, Customer Focus, Customer Satisfaction
How to Unleash the Real Power of Customer Connections
The Journal for Quality and Participation
|
April 1, 2000
People's own experiences as Customers is a powerful resource available to you.
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Sports
How Bryson DeChambeau Is Disrupting Golf
With his muscular form and unusual behavior, the young player is bringing some excitement to a typically staid sport.
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King of the Fights
In the sport’s peak era, crusty Sam Silverman ran New England boxing.
Sports
Revisiting MLB's Rules Changes
The results are a bit less than meets the eye.
Sports
A Simple Solution to MLB's Problems
Good on MLB for at long last taking steps to address what ails it. But the treatments it has prescribed only address the symptoms.
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