Business

Leadership

From quality to the customer to time

The Journal for Quality and Participation

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March 1, 1993

The journey to excellence is marked by learning and growth in knowledge

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Humor

A really fun and groovy test!

Making school tests more fun and accessible for students

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Humor

Tiger Woods to join Red Sox?

How Baseball can recapture its hold sports fans' attention

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Humor

Shopping? Men don't buy it

To men, "shopping" means go in, buy it, and get out.

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Humor

Ask Mr. Customer

Actual letters from dissatisfied customers that I took the time to make up.

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