Business

Customer Value, Customer Focus, Customer Satisfaction

Are You a Customer Narcissist?

AMA Journal

|

January 1, 1994

Many attempts to get closer to the customer involve asking the customer to talk to you about you.

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Male and Female Role Playing

No apologies. I behave hopelessly, stereotypically like a male around the house.

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May the Biggest Gigabyte Win

Proof that I would not be a good candidate as a tech support person.

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Humor

An Uncreative Title

I make my living as a management consultant and even I'm not sure what that means.

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Humor

A really fun and groovy test!

Making school tests more fun and accessible for students

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