Business

a 40-hour work week: a new rallying cry

AQP Journal

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December 1, 1997

What would happen if we were forced to limit people's work weeks to just 40 hours?

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You have to face the fact that Quality, at its essence, is NOT a good motivator of people.

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Ultimately, there is just one issue: value

Are you up to the value mark? Can you measure how much value you're creating?

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From quality to the customer to time

The journey to excellence is marked by learning and growth in knowledge

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Our Customers Expect "Total Transaction" Quality. So That's What We'd Better Be Building.

It's not just the product. It's the overall customer experience.

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