In yesterday’s Musing, I provided a link to Part 1 of the story of some consulting work I had been involved in with National Grange Mutual, a property/casualty insurance company.
Today I provide the link to Part 2, which, I will freely admit, is so melodramatic that it sounds made up. I assure you, though, that every word of the story is 100% true.
You can read Part 2—“A Shining Example”—on the Articles page of this site. Or save a click and read about this real-world example of employee engagement here.