One of the consulting assignments of which I am the most proud was work several colleagues and I did at National Grange Mutual, a medium-sized property/casualty insurance company. Without knowing it at the time—or at least without calling it that—we actually helped the company’s CEO and executive team drive higher levels of engagement throughout the company’s employee population.
I wrote about it in a pair of articles for The Conference Board some years ago; I think they hold up pretty well. You can read Part 1--"We Make People Happy"--on the Articles page of this site. Or save a click and read about this real-world example of employee engagement here. (Part 2 to come tomorrow)